Forwarder/haulier information road and train



A. We ask for the following standard conditions:

  1. Neutral shipments, which means:
    • At loading point: The driver is loading on the account of GPS and states only the loading reference in the booking of GPS. Customer and destination should not be mentioned
    • At unloading point: The driver states GPS’ SHNO and delivers on the account of GPS. Loading point and supplier is not to be mentioned.
    • GPS’ customer and supplier should not know about each other.
  2. The offer should clearly state what is included and what is not, for example bunker surcharge and MAUT, and validity date.
  3. If any of these conditions can’t be met it has to be clearly stated in the offer.

B. Transport documents:

  1. When the goods is delivered it has to be signed for by the customer, most often using a CMR.
  2. GPS provides a copy of the transport document, together with the booking, as it should look like upon delivery. It is OK to rewrite a copy as long as it contains the same information.
  3. If there are any questions, please ask us. These are very important documents.
  4. If GPS gets extra costs from authorities because of faulty transport documents we declare the right to ask for compensation from our hauliers. For example VAT and fines.
  5. Goods delivered together with faulty transport documents is considered a non-completed transport.
  6. GPS must receive a copy of the transport document, signed at the delivery point, no later than one month after the delivery. This copy can be sent by email, fax or mail.

C. Booking, the following is stated on the booking:

  1. GPS SHNO is stated on the booking. Please state this reference on all correspondence involved in the transport.
  2. Pick-up address, delivery address and special requirements for the companies involved.
  3. Suggested pick-up date and delivery date.
  4. Special notes.
  5. Transport documents, most likely on page 2 in the booking.

D. Booking confirmation, should state:

  1. GPS SHNO, always.
  2. Pick-up address, delivery address and special requirements for the companies involved.
  3. Pick-up date and delivery date, as you have planned the shipment.
  4. Other conditions.
  5. If you have any questions, no matter what, please ask them.

F. Loading and unloading

  1. You should always load and unload in our, GPS, name.
  2. Always agree loading and unloading time with our supplier and customer. IF you want GPS to do this you need to let us know very clearly and the wait for our OK before you go there.
  3. If you get waiting times you have to document the following:
    • Booked arrival time
    • Actual arrival time
    • Time when the loading or unloading was finished
    • All these times and dates have to be signed by the company who loads or unloads

F. Annex VII

  1. GPS will provide Annex VII in cases when this is needed.
  2. It is your responsibility, as a haulier, to make sure that the driver has access to all documents he needs to complete the shipment properly.